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AI phone calls · Early access

Every call answered. Every caller told it is an AI.

An AI receptionist on your own number answers questions from your brand kit, takes messages, books call-backs and puts callers through to a person when it matters. Set it up and write the script today; live calls open to an early-access group first.

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14 days free No payment details No sales calls

AI phone calls settings and call script in the portal
Illustrative exampleThe real product, on example data. Names and figures are made up.

How a call moves

Answered, sorted and handed over.

The receptionist only says what your brand kit and settings allow. Anything else goes to a person.

A calleryour own numberAI receptionist"You're speaking withAshworth & Co's AIassistant."Answersfrom your brand kit's facts onlyTakes a messagewritten up for the teamBooks a call-backat a time that suitsPuts throughto a person, when you sayYour teamsees every call
Illustrative exampleHow a call moves. The disclosure line is fixed; every other line comes from your brand kit and settings.

A call

What a caller hears.

A script written from your brand kit, saved as a draft for you to check before any call uses it.

CallerHi, are you open on Saturday?

AIYou're speaking with Ashworth & Co's AI assistant. We're open Monday to Friday, 9am to 5pm, so not on Saturdays. Would you like a call-back on Monday?

CallerYes please, about my year-end accounts.

AII've booked a call-back for Monday morning and noted it's about year-end accounts. Is this the best number?

Hand-over ruleIf the caller asks for a person, is upset or it's urgent, it puts them through to your number.

Settings

You decide what it does.

Every setting is in your portal today, under Customer Care, AI phone calls.
SettingYour choice
CarrierTwilio, Vonage or Telnyx, your own account
Opening hoursAny pattern; out of hours it takes a message, books a call-back or plays a closed message
What it may answerHours, location, services, prices, booking, order status
When it puts callers throughAsks for a person, complaint, urgent, new business, payment, cancellation
Messages and call-backsOn or off, each one
RecordingOff unless you switch it on, and then announced
VoiceUK female or UK male

Control

Honest with every caller.

  • Always says it is an AI

    The opening line cannot be switched off or reworded to hide it.

  • Your facts only

    It answers from the brand kit; it never invents a price or a promise.

  • A person when it matters

    You choose the moments it puts callers through.

  • Recording off by default

    Switched on only by you, and announced on every call.

Questions

About AI phone calls.

Can we use it today?

You can set it up today: the number, opening hours, what it may answer, when it puts callers through, and a call script written from your brand kit. Live calls open to an early-access group first, on your own Twilio, Vonage or Telnyx number. Join the waiting list and we write once when your calls can start.

Will callers know it is an AI?

Yes, always. Every call starts by saying the caller is speaking to your AI assistant. That line cannot be switched off or reworded to hide it.

Are calls recorded?

Not unless you switch recording on, and then every caller is told at the start of the call.

What happens with a complaint or an urgent call?

You choose the moments it puts a caller through to a person: they ask for one, a complaint, something urgent, new business, a payment or a cancellation. Out of hours it takes a message or books a call-back.

Early access

Be among the first to take live calls.

Tell us your carrier and what callers ask most. It decides who joins first. We write once, when your calls can start.

In writing One email when it opens. No calls.

Please enter a valid work email.

One email when it opens. No calls, no mailing list.