Capability index
Everything Xevrion can do: 102 capabilities.
Every capability across the four systems, in plain English. Each one maps to a working part of the platform. Search it, filter it, or jump to the system that provides it.
19Revenue
27Customer Operations
30Business Operations
26Decision Intelligence
102 of 102 capabilities
Revenue programsProgramsSet up a program for a market, an offer and a weekly volume, written down before anything starts.Revenue
Start, pause and stopProgramsControl every program at any moment; pausing stops all outreach immediately.Revenue
Ideal-customer profileFinding the right prospectsLearned from the customers you already win and written in plain English for you to approve.Revenue
Prospect importFinding the right prospectsBring prospects in from your CRM, your website or approved research sources.Revenue
Company researchFinding the right prospectsGathers what a company does, its size and its recent activity before anyone contacts it.Revenue
Buying-signal detectionFinding the right prospectsSpots hiring, expansion, published tenders and direct enquiries that suggest a company needs you now.Revenue
Expected-value rankingFinding the right prospectsRanks every prospect by likely value × chance of converting, with the reasoning shown.Revenue
Tailored first messagesReaching them wellDrafts written in your tone that refer to the signal found, never a generic template.Revenue
Approval before sendingReaching them wellEvery message waits for a person unless you set a policy for a specific low-risk case.Revenue
Reply handlingReaching them wellReplies are detected, classified and routed to the right person with the context attached.Revenue
Mailbox connectionsReaching them wellSends from your own Gmail, Microsoft 365 or other mailbox, with its own limits.Revenue
Deliverability protectionReaching them wellTracks bounces and spam complaints against Google's published limits and warns before harm is done.Revenue
Funnel with honest rangesMeasuring what worksEvery conversion rate comes with its sample size and a confidence interval.Revenue
Bottleneck detectionMeasuring what worksFinds the funnel stage that is holding growth back, only when the sample is big enough to say so.Revenue
Sales velocity and paybackMeasuring what worksDeal speed, lifetime value against acquisition cost and the months to pay back.Revenue
Revenue attributionMeasuring what worksTraces won revenue to the signal and message that started it, into the Value Ledger.Revenue
Purchase handoffStarting wellSales hands a new customer over with everything promised written down.Customer Operations
Onboarding questionsStarting wellStructured questions that capture how the customer works and what success means.Customer Operations
Onboarding configuration and reviewStarting wellTurns the answers into a configuration a person reviews before it is used.Customer Operations
Implementation plan and go-liveStarting wellA dated plan with owners, tracked to a confirmed go-live.Customer Operations
Identity resolutionKnowing every customerRecognises the same customer across email, CRM, support and billing, even when names differ.Customer Operations
Identity verificationKnowing every customerConfirms who someone is before sensitive changes are made.Customer Operations
Account viewKnowing every customerOne record per customer with its history, contacts, contracts and changes.Customer Operations
Communication historyKnowing every customerEvery message in one timeline; new messages sent from the same place.Customer Operations
Support intakeSupportRequests from email, website and support tools triaged by urgency and topic.Customer Operations
Drafted, grounded repliesSupportReplies drafted from your approved knowledge, for a person to confirm.Customer Operations
Confirmation and resolutionSupportEvery request is confirmed, resolved and measured against your service levels.Customer Operations
Health scores with driversHealth and riskHealth built from usage, support, billing and sentiment, always with its reasons.Customer Operations
Success assessmentHealth and riskChecks whether each customer is getting the outcome they bought.Customer Operations
Churn risk assessmentHealth and riskFlags customers likely to leave, early enough to act.Customer Operations
Value reportsHealth and riskShows each customer, in their terms, what they have gained.Customer Operations
Renewal preparationKeeping and growingRenewals prepared weeks ahead with the evidence of value attached.Customer Operations
Cancellation assessmentKeeping and growingUnderstands why a customer wants to leave and what might change their mind.Customer Operations
Expansion detectionKeeping and growingSpots customers ready for more, with evidence, for approval before any offer.Customer Operations
Win-backKeeping and growingIdentifies former customers worth approaching again and prepares an offer for approval.Customer Operations
AdvocacyKeeping and growingChecks who is happy enough to be a reference, then asks them politely.Customer Operations
Voice of the customerListeningThemes from feedback, ranked by how many customers raise them.Customer Operations
Optimisation recommendationsListeningSuggests what to change in service, with its expected effect.Customer Operations
Service scorecardListeningFirst response and resolution times as percentiles against your targets, first-contact resolution and satisfaction with ranges.Customer Operations
Process discoveryUnderstanding the workGuided sessions and assessment that map how work really moves.Business Operations
Process libraryUnderstanding the workEvery process documented with its steps, owners and rules, versioned.Business Operations
Industry templatesUnderstanding the workReady-made processes for common industries, installed and then adapted.Business Operations
MeasurementsUnderstanding the workTime, waiting, cost and errors for every step, from real records.Business Operations
Opportunity analysisUnderstanding the workFinds the steps where automation or redesign will pay back most.Business Operations
Work itemsDoing the workEach request becomes a tracked item: understood, approved, executed and audited.Business Operations
Email intake and repliesDoing the workRequests arriving by email become work items, and replies go out once approved.Business Operations
ApprovalsDoing the workNamed approvers for the steps that need judgement, with limits.Business Operations
SchedulingDoing the workSchedules work and appointments with the people involved.Business Operations
Chasing missing informationDoing the workPolitely chases what is missing so work does not stall.Business Operations
Document analysisDocuments and knowledgeReads documents and pulls out what matters.Business Operations
Document comparisonDocuments and knowledgeSpots differences between versions, such as a changed clause or figure.Business Operations
Document generationDocuments and knowledgeProduces documents from templates and data, for review.Business Operations
Operational knowledgeDocuments and knowledgeAnswers questions from your approved procedures and keeps them up to date.Business Operations
Invoice generationFinance operationsCreates invoices from completed work, as drafts until approved.Business Operations
Payment matchingFinance operationsMatches payments to invoices by reference and amount.Business Operations
Overdue chasingFinance operationsChases overdue invoices politely and on schedule.Business Operations
Procurement requestsBuying and suppliersPurchase requests with the right approvals for their value.Business Operations
Quote requestsBuying and suppliersRequests quotes from suppliers and compares them.Business Operations
Vendor recordsBuying and suppliersOne record per supplier with its terms and history.Business Operations
Employee casesPeople and complianceJoiner, mover and leaver tasks tracked to completion.Business Operations
Compliance readinessPeople and complianceChecks that required evidence and controls are in place.Business Operations
Data updatesPeople and complianceControlled updates to operational data, with an audit trail.Business Operations
Exceptions and recoveryReliabilityAnything unusual is caught, explained and recovered with a person's help.Business Operations
Dead-letter recoveryReliabilityWork that failed repeatedly is kept safe and can be requeued after a fix.Business Operations
Operations scorecardReliabilityFlow, predictable cycle times, flow efficiency, first-pass yield and payables ageing.Business Operations
Data sources and syncData you can trustConnect accounting, CRM and operational sources and keep them in sync.Decision Intelligence
File ingestionData you can trustBring in spreadsheets and exports when there is no connector.Decision Intelligence
Source healthData you can trustShows when each source last synced and whether it is healthy.Decision Intelligence
Entity matchingData you can trustJoins the same customer, product or supplier across sources into one business model.Decision Intelligence
Data-quality auditData you can trustFinds gaps, duplicates and inconsistencies, and tracks each one to resolution.Decision Intelligence
Standard KPIsMeasuresA starter set of well-known business measures, ready to use.Decision Intelligence
Executive and department dashboardsMeasuresThe few numbers each audience needs, calculated the same way everywhere.Decision Intelligence
Daily, weekly and monthly reportsMeasuresWritten summaries of what changed and why.Decision Intelligence
Diagnostic root causeUnderstandingExplains why a number moved, with the drivers and their evidence.Decision Intelligence
Anomaly detectionUnderstandingFlags unusual movements early, using robust statistics that ignore one-off spikes.Decision Intelligence
Business health monitoringUnderstandingA continuous check on the vital signs of the business.Decision Intelligence
Intelligence by areaUnderstandingFocused analysis of revenue, customers, finance, operations and marketing.Decision Intelligence
Questions in plain EnglishUnderstandingAsk about your business and get an answer grounded in your data.Decision Intelligence
Forecasts with rangesLooking aheadThe forecasting method is chosen by testing it on your own history, and every forecast has a range.Decision Intelligence
Scenario simulationLooking aheadThousands of simulated futures show the spread of outcomes and which drivers matter most.Decision Intelligence
Opportunity detectionLooking aheadFinds where value is being left on the table.Decision Intelligence
RecommendationsLooking aheadWhat to do, with expected benefit, cost and confidence.Decision Intelligence
Decision recordsDecisions and learningWhat was decided, by whom and why, kept for review.Decision Intelligence
Execution trackingDecisions and learningFollows each decision through to what was actually done.Decision Intelligence
Forecast vs realityDecisions and learningEvery forecast is scored against what happened.Decision Intelligence
Recommendation outcomesDecisions and learningEvery recommendation is scored against its real benefit and cost.Decision Intelligence
Self-improvementDecisions and learningTrust in models and confidence in recommendations adjust to their track record.Decision Intelligence
Business memoryDecisions and learningA timeline of important events, decisions and lessons, kept per organisation.Decision Intelligence
Decision qualityDecisions and learningCalibration scores that show how far forecasts can be trusted.Decision Intelligence
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